Mission, vision and values

Our mission

• Making it possible

Our vision

• To be a Great European bank, acknowledged for its people, creating superior value for customers and shareholders.

Our values

Great customer experiences

• We think and act with the customer in mind
• We understand individual customer needs and exceed expectations
• We deliver professionally 
• We create long-term relationships

It's all about people

• We acknowledge that people make the difference
• We enable people to perform and grow
• We foster initiative-taking and timely execution 
• We assess performance in an honest and fair way

One Nordea team

• We team up to create value
• We work together across the organisation
• We show trust and assume accountability
• We make rules and instructions clear and applicable

Foundation