Use of cookies on Nordea.com
Cookies are used on nordea.com to improve the user experience.
Nordea may automatically collect information using "cookies". However, as a user of nordea.com you are anonymous. This means that Nordea does not automatically register any data which can identify you.
A cookie is a small text file which is stored on your hard disk by the website you visit. The text file contains information and is, among other things, used for supporting the visitor's use of the relevant website.
Cookies are passive files and cannot spread viruses or other damaging programs.
There are two types of cookies. The first type stores a persistent file on your hard disk for a certain period of time. The other type, which is called a session cookie, is only stored temporarily during the time you visit a site.
Nordea uses both session and persistent cookies.
If you do not want to accept cookies, you can change the security settings of your browser (Internet Explorer, Firefox, Chrome etc).
Please note that if you do not accept cookies, you cannot make your banking transactions via Nordea's Internet services.
What are the names of nordea.com's cookies?
| Name | Purpose | Type | Expires |
| WT_FPC | Statistics cookie | persistent | after 10 years |
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| ACOOKIE | Statistics cookie | persistent | after 2 years |
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| JSSCounter | User survey cookie | session | end of visit |
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| NCOM_InvestmentManagement | User preference cookie | session | end of visit |
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| nordeacomNo | User preference cookie | session | end of visit |
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What is the purpose of cookies on nordea.com?
On nordea.com we use cookies to:
- make our visit statistics more reliable
- enhance user experience and functionality for our users
Nordea utilises web statistics in order to enhance our Internet-based services and to better understand and serve our customers' and Internet site visitors' needs. This includes development of tasks and services related to operations of credit institutions.
Nordea stores web statistics data in order to secure the technical implementation and the usage of the network.
Nordea will, if deemed necessary, also acquire such data from third parties.
Different terms of use and privacy protection practices may apply to certain services available through the Nordea Internet sites.
What traffic data are collected?
Nordea collects, processes and analyses data about the usage, traffic and events on Nordea's Internet sites. Traffic data are data that can be associated with visitors to the Internet pages and that are handled in communications networks for the purpose of transmitting, distributing or providing messages.
The data will not be used to identify individual visitors.
Examples of traffic data about visitors, we collect on Nordea.com, are:
- IP address
- browser type (Internet Explorer, Firefox etc)
- operating system (Windows etc)
- pages visited
How do I turn off/delete cookies?
If you will not accept cookies, you can change the security settings of your browser (Internet Explorer, Firefox, Chrome etc).
You can read more about cookies and how to turn off cookies here:
Please note that a condition for being able to use Nordea's login Internet bank services is that you have accepted the use of session cookies. These cookies enable you to carry out your banking transactions in a simple and smooth way, and they will disappear when you log off Nordea's services.
