
Nordea’s CSR Report for 2014 introduces new CSR focus areas which structures our sustainability work further. The focus areas are measurable and we will be reporting on their status going forward. This gives us a clear framework for the CSR work and helps us in being more transparent about our progress in the different sustainability areas.
An invitation to discuss a bank’s impact on society
In the 2014 CSR Report, we have specifically focused on trying to better understand our economic and social impact. “We are very good at reporting our financial results, but describing the benefits and impacts a bank has in society has been much more challenging,” Liisa Jauri, Head of CSR at Nordea, says. The 2014 CSR Report is our first step in trying to describe what our impact is.
In the report, Liisa discusses how banks are the source and facilitators for individual personal customers as well as entrepreneurs, SMEs and large corporations. “We can calculate the direct financial benefit they receive, but when it comes to understanding the indirect impact to growth and job creation we generate through our customers, it becomes a whole lot more difficult. The work continues, and I must say, I can’t wait to continue on this road. I welcome any feedback and input that readers of this report may have.”
Separate fact book for analyst
In 2014, we conducted one-to-one dialogues with European analysts and based on the feedback we received we decided to publish a separate fact book with the underlying data behind our social, environmental, taxation and supplier data. We hope this improved transparency and comparability will help analyse the results of our work in these areas.
Download the CSR report here. You can also order a printed copy here.
Read more responsibility stories

Nordea's Anders Langworth takes a seat in the UNEP FI Banking Board
Our work Our people
In August , Nordeas’ Head of Group Sustainable Finance, Anders Langworth was elected for a seat at the UNEP FI Banking Board, the new governance body for the...

Assessing sustainability through rankings – a complex matter
Our work Responsible business
Recently, Nordea was highly ranked for our sustainability work by the NGO ShareAction, while we scored relatively low in another ranking/survey. We understan...

Nordea participates in the world’s largest online climate conference
Environment
On April 20th Nordea’s Group Head of Sustainable Finance, Anders Langworth, joins hands with some of the brightest minds around the globe to discuss how the...

Stronger Sustainable Selection offering with launch of balanced funds
Responsible business Our work
Nordea has now an even stronger sustainable savings offering to the customers. Our new balanced funds launched in November are the first of their kind at Nor...

Nordea recruits climate expert from WWF
Our people Our work
Stefan Henningsson will join Nordea Group Sustainable Finance as Climate Specialist. Stefan has a solid background of working with climate issues and innovat...