Technical support and administration

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Support and self-service tools to use with issues regarding authentication and Corporate Netbank user administration.

Mobile logon Card-reader with cable Card-reader without cable Corporate Netbank Administration Mobile logon

Get started with Mobile Logon

Mobile logon is our new and user friendly authentication method for logging in to Corporate Netbank.

On this page you will find an information video on how to get started with the logon solution and also a section of frequently asked questions below.




If you would like to the view the video in an enlarge format click on vimeo in the right corner.

FAQ

  • Mobile logon
Card-reader with cable

Get started with card reader with cable

To use card reader with cable you need to have following items, all provided from Nordea: a card reader NCR1 with USB cable, a chip card and valid PIN for the card.

Before you log on for the first time you need to download and install BankID security program and install a driver for the card reader.


On this page you can find other information about card reader with cable under Frequently asked questions (FAQ).

FAQ

  • Card reader with cable
Card-reader without cable

Get started with a card reader without cable

To get started with card reader without cable you need to have following items, all provided from Nordea: a card reader NCR1, a chip card (eID card, logon card or a private bankcard) with a valid PIN for the card. It is not possible to use a business card.

On this page you can find other information about card reader without cable under Frequently asked questions (FAQ).

FAQ

  • Card reader without cable
Corporate Netbank Administration

User guide and FAQ

Corporate Netbank Administration is a tool used to create and maintain users and their power of attorney in Corporate Netbank.

Under Publications you can read more in the Corporate Netbank Administration User guide or you can find help or tip to a question further down in the FAQ related to Corporate Netbank Administration.

FAQ