General Data Protection Regulation

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Nordea GDPR

A new EU regulation 25 May 2018  

The General Data Protection Regulation (GDPR) is a new EU regulation. It will replace the existing EU Data Protection Directive from 1995.



The introduction of the GDPR puts an increased focus on you as an individual having the right to be in charge of your own personal data.

The regulation will apply from 25 May 2018 and aims, among other things, to;

  • strengthen citizens’ fundamental rights in the digital age by giving them the right to control the use of their personal data.
  • facilitate business by simplifying the rules for companies in the digital single market.
  • make organisations accountable for how personal data are managed.

Customer data at Nordea 

At Nordea we recognise that personal data is an asset to be treated with the utmost care. We therefore welcome the new regulation that will strengthen our customers’ position and their rights to own data. 

For us as a bank, data protection has always been crucial. Only when our customers trust us to keep their data safe, can we offer personalised service and advice based on personal needs. And we highly value this trust.

Nordea uses personal data for a number of purposes:

  • To comply with legal requirements, for example safe identification, payment execution and financial crime legislation.
  • To open new accounts, assess insurance quotes or provide other services.
  • To fulfil agreements relating to accounts and services.
  • To provide new offers and services.

Your personal data and the protection of it is important to us

We only use your personal data for specific purposes that we have informed you of or you have agreed to. We will only collect the personal data required to provide the services you have requested or to fulfil legal obligations.

We will only share your personal data if we are required to do so by law or if you have given us your permission. 

You can for example request access to and restrict your personal data and where possible have it erased. You have the right to have a copy of your personal data. You also have the right to know what personal data we keep and for what purpose we will use it.

Where to find more information

You can find more information on how we currently use personal data under: