Privacy Statement

Personal data processing in Nordea's Codes app

With Nordea Codes app you can use the electronic banking services provided by Nordea and identify yourself to other service providers using Nordea's separate identification service as made available in respective services. You can obtain more information on the processing of personal data in Nordea's services under 'Terms and conditions' in the menu or on the websites of Nordea (please see below). Use of the code app and its functions requires the processing of certain personal data, and the app must access your phone's data in the ways described below.

The code app processes the following personal data:

  • Account and transaction details, unconfirmed payments and payments requiring additional confirmation – these are processed in order for you to use banking services with the code app. Account and transaction details are processed as long as the code app is activated.
  • IP addresses – these are logged in order to prevent and investigate potential criminal attacks and transactions. The data may be handed over to the authorities, if necessary.
  • User-specific device ID – this is required for sending action requests to registered devices and for generating one-time codes.

The code app needs access to the following features on your phone:

  • Access to the Internet – the app needs to be able to communicate with Nordea's servers and systems in order to perform banking services and communicate with Nordea.

The code app does not send personal data to third parties, with the exception of data required for performing tasks ordered by you such as making a payment.

Personal data processed by app is controlled by Nordea Group company providing the service, please see below a list of respective companies. For more information about your rights, please contact Nordea Customer Service, details below:

Nordea Bank AB (publ), Kundcenter Privat: 0771-22 44 88 alla dagar, dygnet runt. Corporate Netbank: +46 771 77 6991, Måndag-Fredag 08-18

Nordea Bank Danmark A/S, Nordea 24/7, tel. 70 33 33 33, Corporate Netbank: +45 70 33 65 00, Mandag-Fredag 08-17

Nordea Bank Finland Plc, Nordea 24/7 tel. 0200 70 000 24/7, Corporate Netbank: +356 200 67230 Ma-Pe 09-18

Nordea Bank Norge ASA, tel. 06001 (fra utlandet + 47 915 06 001) Alle dager - hele året, Corporate Netbank: +47 915 06002, valg 3, Mandag-Fredag 08-17

Nordea Finance Finland Ltd
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