Information related to the coronavirus and Nordea’s actions

CEO Frank Vang-Jensen
Nordea CEO Frank Vang-Jensen: “We are happy that our customers have reached out to us for advice and support during the first part of the crisis. We will continue to connect with customers and meet their needs and dreams. Nordea is a very well-capitalised bank with a strong balance sheet, and that gives us a solid platform to help our customers also going forward.”
20-03-18 13:05 | About Nordea

We have now entered a ‘post-peak coronavirus period’ with societies gradually reopening and economies slowly picking up pace. The full economic consequences of the crisis are still to be seen, and we might experience setbacks in the recovery.

As the largest bank in the Nordics, Nordea has a special responsibility to the societies we are part of. We are here to support all our customers in good times as well as bad.

As the authorities’ safety restrictions are stepwise being eased, more Nordea employees will return to our offices. This will be done at different paces in each country depending on local guidelines.

Meeting customers

Nordea continues to monitor the situation as well as the instructions and guidance from local health authorities. We will continue to take all available actions in order to minimise the impact on our employees and customers.

We prefer arranging meetings with our customers online and ask you to contact us by phone or online instead of visiting a branch, if possible. That is especially important if you have been in contact with a person infected by the coronavirus or if you are feeling ill or have symptoms.

If you want to visit a branch, please try to avoid peak hours - and always remember to keep the necessary distance to other customers.

We look forward to servicing you!          

More information for personal customers

Nordea Danmark   
Nordea Suomi/Finland 
Nordea Norge    
Nordea Sverige  

More information for corporate customers

Nordea Danmark 
Nordea Suomi/Finland 
Nordea Norge 
Nordea Sverige

Further information related to the coronavirus outbreak

Nordea offers instalment-free periods for mortgage and small and medium-sized business customers in light of corona outbreak Link to press release

Nordea webinars and podcasts on the latest market developments Link to article

Nordea has extended instalment-free periods for business loans to six months Link to article

Nordea's suppliers receive faster payments Link to article

Nordea Economic Outlook: Long time to heal economic scars Link to article

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