Information related to the coronavirus and Nordea’s actions

20-03-18 13:05 | About Nordea

We are going through extraordinary times. As the largest bank in the Nordics, Nordea has a special responsibility to the societies we operate in. We are here to support all our customers in good times as well as bad.

Nordea is a very well-capitalised bank with a strong balance sheet and it gives us a solid platform to help our customers also through these difficult times. We are taking all the actions we can to help and advise our customers.

We have already decided on a set of quick actions to support our personal customers and small and medium-sized businesses in the Nordics.

Personal customers can find more information about how to apply for an instalment-free period on our websites.

We urge corporate customers to contact us immediately if they expect any changes to their regular operations. If needed, Nordea has several courses of action and instruments available to help strengthen their working capital and liquidity. Please do not hesitate to get in touch with us if you would like to discuss any operational matters further.

FVJ new sharper odd size for corona page 400x169

Read our CEO Frank Vang-Jensen's blog titled Looking beyond the storm

More information for personal customers

Nordea Danmark   
Nordea Suomi/Finland 
Nordea Norge    
Nordea Sverige  

More information for corporate customers

Nordea Danmark 
Nordea Suomi/Finland 
Nordea Norge 
Nordea Sverige

Meeting customers

In order to continue to serve all our customers and to protect you and our employees, we have taken several important measures concerning our operations and are prepared to do what it takes to make sure everyone is safe.

We prefer arranging meetings with our customers online. We urge you to contact us by phone or online instead of visiting a branch, especially if you have been in contact with a person infected by the coronavirus or you are feeling ill or have symptoms.

If you want to visit us in branch, please try to avoid rush hours to keep the necessary distance to other customers.

We will continue to monitor the situation closely and follow the instructions and guidance from the local health authorities. Don’t forget that we are here to support our customers in both good times and bad.


Further information related to the coronavirus outbreak

Nordea offers instalment-free periods for mortgage and small and medium-sized business customers in light of corona outbreak Link to press release

Nordea webinars and podcasts on the latest market developments Link to article

Nordea has extended instalment-free periods for business loans to six months Link to article

Nordea's suppliers receive faster payments Link to article

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