We are going through extraordinary times. As the largest bank in the Nordics, Nordea has a special responsibility to the societies we operate in. We are here to support all our customers in good times as well as bad.
Nordea is a very well-capitalised bank with a strong balance sheet and it gives us a solid platform to help our customers also through these difficult times. We are taking all the actions we can to help and advise our customers.
We have already decided on a set of quick actions to support our personal customers and small and medium-sized businesses in the Nordics.
Personal customers can find more information about how to apply for an instalment-free period on our websites.
We urge corporate customers to contact us immediately if they expect any changes to their regular operations. If needed, Nordea has several courses of action and instruments available to help strengthen their working capital and liquidity. Please do not hesitate to get in touch with us if you would like to discuss any operational matters further.
Read our CEO Frank Vang-Jensen's blog titled Looking beyond the storm
In order to continue to serve all our customers and to protect you and our employees, we have taken several important measures concerning our operations and are prepared to do what it takes to make sure everyone is safe.
We prefer arranging meetings with our customers online. We urge you to contact us by phone or online instead of visiting a branch, especially if you have been in contact with a person infected by the coronavirus or you are feeling ill or have symptoms.
If you want to visit us in branch, please try to avoid rush hours to keep the necessary distance to other customers.
We will continue to monitor the situation closely and follow the instructions and guidance from the local health authorities. Don’t forget that we are here to support our customers in both good times and bad.
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Nordea Asset Management has taken home the ‘ESG engagement initiative of the year’ prize in the 2020 Sustainable Investment Awards
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Recently, Nordea was highly ranked for our sustainability work by the NGO ShareAction, while we scored relatively low in another ranking/survey. We understan...