Nordea sets new course for sustainability

Nordea's annual report and sustainability report
17-02-15 11:05 | Sustainability | Reports and data

Nordea charts a new course of action in its 2016 Sustainability Report.

In 2016 we embarked on a change journey, transitioning towards a more proactive approach to integrating sustainability into all our core operations, policies and processes. By doing so, we enhance our ability to grow, while also generating value, addressing sustainability challenges ahead and ensuring our business resilience. 

One lesson we learned last year was the increasing importance of being a responsible corporate citizen. The public agenda demanded that we step up as a sustainable financial player, and we answered this public call by taking a number of concrete actions to strengthen performance and integration of sustainability, including setting new goals based on an extensive materiality analysis.

Among other things, we established a Business Ethics and Values Committee and also appointed a new Head of Sustainability, a new Chief Compliance Officer and a new Chief People Officer, all of whom represent key functions in leading our proactive sustainability agenda.

“As a bank, it is a top priority to build trust with our customers and be a leading credible financial institution,” says Åse Bergstedt, Chief Sustainability Strategist at Nordea. “Our actions in 2016 were geared to embed sustainability throughout our full organisation in all our products and services to strengthen our offerings and relationships.”

Listening to our stakeholders

To identify and prioritise the sustainability aspects Nordea should focus on going forward, we conducted a materiality analysis based on dialogues with both key external and internal stakeholders. 

The top three material aspects identified by our stakeholders were commitment from the Board and Group Executive Management on sustainability, transparent and credible communication, and ensuring that our responsible investments are consequently managed. These were followed by climate change preparedness and monitoring on targets and actions.

From the materiality analysis we set nine short-term sustainability goals (see Fact Box below).

Documents


Fact box

Nordea’s new nine sustainability goals:

  1. Anchor minimum sustainability goals with the Board and Group Executive Management

  2. Map and assess the relevance and impact of sustainability regulations and international conventions and standards on Nordea

  3. Clarify sustainability governance model and decide on internal processes

  4. Enhance the environmental, social and governance (ESG) screening tools to improve the consolidation capabilities for responsible investments, lending and procurement

  5. Systemise data collection and verification processes

  6. Launch a risk assessment framework to identify key risks in the value chain focusing on human rights, labour rights, anti-corruption and the environment

  7. Launch position papers on climate change and establish science-based targets

  8. Align Diversity Policy for the board and implement as applicable in accordance with new legislation

  9. Establish a KPI framework with individual KPIs 

Latest news by Nordea

Nordea criticised in Operation X

About Nordea

Nordea’s response to the critic delivered in Operation X, a programme broadcast by the Danish television channel TV2.

We’re ready: SEK 7 billion in sustainable assets in 100 days

Sustainability

Nordea Life & Pensions Sweden is taking up the Climb for Climate challenge

I MUST be good at my work

About Nordea

Felix, IT-developer, has autism; here's the story on how his employment benefits both him and Nordea.

Nova and Nora: How our robots are helping customers

About Nordea

What do phone queues, cost-cutting plans and customer contacts all have in common? They can all be improved with a robot.

Casper von Koskull, Snorre Storset, Customer feedback

Listening is caring

About Nordea

Listening is caring - More than 100 employees – and several members of Nordea’s Group Executive Management (GEM) – have already joined our engaged colleagues...