Every customer is unique. We firmly believe that we must fully understand our customers’ individual needs and ambitions before offering them any service, advice or product.
Our advisors begin by sitting down with customers to discuss their current financial situation and future plans. This allows us to offer the best possible advice and services, tailored to their particular circumstances.
We have a dedicated customer team for our corporate customers, who follow the same approach. They gain a complete picture of the company’s needs before working together to decide on the services that will support that customer’s long-term business success.
We are committed to ensuring that our customers have all the information they need to make decisions about their finances. Whenever we develop a new product, we follow a stringent process to ensure it is described fully and accurately and sold responsibly.
Before launching any new product, the responsible unit and legal counsel closely review all external marketing materials and communications for legal compliance.