
Technical support
Learn more about our logon methods and how to administrate Corporate Netbank.
Get started with Mobile Logon
Mobile logon is our new and user friendly authentication method for logging in to Corporate Netbank.
On this page you will find an information video on how to get started with the logon solution. Further down there is a section of frequently asked questions where you for example can see how to confirm and verify a payment.
FAQ
Logon with card reader with cable
If you want a full instruction on how to get started with card and cardreader, you are welcome to see our introduction video below. You can also find a section of Frequently asked questions (FAQ).
To get started with card reader with cable you need to have the following items, all provided from Nordea: A chip card (Nordea eID or e-legitimation), valid PIN, a card reader with USB cable.
You also need to install the security software for BankID Security Application and the Nordea card reader driver, follow these steps:
1. Verify that your computer meets the technical requirements.
2. A person with administrator rights should make the installation on the PC or Mac.
3. Download and install the BankID Security Application and then the driver for the Nordea card reader.
For Windows
- Download BankID Security Application
- Please restart the PC.
- Download driver for card reader NCR1+ (exe, 3 MB)
Download (exe, 2 MB) driver for card reader Argos Mini II
Download (exe, 3 MB) driver for older card reader Argos Mini II (not common) - Please restart the PC.
For Mac
- Download Bank ID Security application
- Download driver for card reader NCR1+
- For MAC OS El Capitan and later (pkg, 93 KB)
- For older MAC OS versions (pkg, 290 KB)
If you need any further assistance please contact your local Support
FAQ
Get started with a card reader without cable
To get started with card reader without cable you need to have the following items, all provided from Nordea: A chip card (Nordea eID or e-legitimation), valid PIN for the card and a card reader. To get more information you are welcome to see our introduction video here below.
On this page you can also find a section of Frequently asked questions (FAQ).
FAQ
Tutorials, user guide and FAQ
Corporate Netbank Administration is a tool used to create and maintain users and their power of attorney in Corporate Netbank. Learn more about the tool through our specific tutorials further down along with an FAQ.
Are you a new administrator in Corporate Netbank?
As an administrator in Corporate Netbank you can create and maintain users and their power of attorney in Corporate Netbank. We have a general training where we go through the basic functionality of CNA.
If you want a more detail walkthrough on how to create a new user we recommend this tutorial.
We also have a tutorial regarding our different reports. You can find it here.
To read more about the tool we also have a complete user guide that also contain a short guide in the end.
För att Corporate Netbank ska fungera korrekt rekommenderar vi att följande krav uppfylls.
Vi rekommenderar också att du, för säkerhets skull, alltid använder senaste versionerna.
Operativsystem
Vissa operativsystem har versioner som fortfarande stöds av leverantörerna.
- Microsoft/Windows
För information om vilka Windows-versioner som stöds, se länk: Information about supported versions - Apple/Mac OS
För information om vilken OS-version som stöds, kontakta Apple Support.
Andra operativsystem, betaversioner och icke-supporterade versioner kan fungera, men de stöds inte av Corporate Netbank.
Webbläsare
Dessa webbläsare har versioner som stöds av leverantörerna.
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari (endast för Mac OS)
Andra webbläsare, betaversioner och icke-supporterade versioner kan fungera, men de stöds inte av Corporate Netbank.
Kryptering
Webbläsarna måste använda minst SSL3/128 bit kryptering.
Cookies
Webbläsarna måste tillåta användning av cookies.
Särskilda funktioner
En del funktioner i Corporate Netbank ställer ytterligare krav på tekniken. De är:
Logga in med Kortläsare med sladd
Kräver installering av drivrutin för kortläsare och säkerhetsprogrammet. Programvaran kan laddas ner från Corporate Netbanks inloggningssida under Hämta programvara. Vidare måste webbläsaren kunna köra ActiveX och JavaScript.
Ytterligare information
Stöd för de vanligaste Citrix-konfigureringarna - Läs mer i Approved Citrix configurations (engelska).
Sidan uppdaterades senast i mars 2018