Technical
Learn more about our logon methods and technical requirements
To logon to either Nordea Corporate or Corporate Netbank, you need to have one of our logon methods; Nordea ID, Mobile Bank ID or Nordea ID Device. On this page you will find information on how to start using them via FAQ and instruction videos.
We have also included information about the technical requirements that we recommend to operate in Corporate Netbank.
Nordea ID - recommended authentication method
Nordea ID app is a user friendly authentication method for logging in to Corporate Netbank - use your mobile phone or tablet to log on, confirm and verify payments.
On this page you will find an information video on how to get started with the logon solution. There is also a section of frequently asked questions where you for example can see how to confirm and verify a payment.
FAQ about Nordea ID
● First you need authorisation from your Corporate Netbank Administrator.
● The administrator needs to register your mobile phone number and email address for you to receive an activation code and a temporary pin code. The administrator also needs to inform you about your logon ID. The activation code is valid for one month from the order. Only the last ordered activation code is valid.
● A mobile device (iOS 15 or later, Android 9 or later)
● To download the Nordea ID App
● The administrator needs to register your mobile phone number and email address for you to receive an activation code and a temporary pin code. The administrator also needs to inform you about your logon ID. The activation code is valid for one month from the order. Only the last ordered activation code is valid.
● A mobile device (iOS 15 or later, Android 9 or later)
● To download the Nordea ID App
Start with download Nordea ID app to your mobile phone or tablet. Open the app, click on "Start" and add a name. Then select country and choose the language in which you prefer to use the app. Note: For Finnish and Norwegian users - Select customer type Nordea corporate customer.
Enter the activation code that you have received on your mobile phone. Enter the temporary PIN code you have received in email. Note: If you are an administrator, enter the temporary PIN code that you have received in a letter.
The last step is to choose your own personal PIN code. This code you will use when logging on to Corporate Netbank and when confirmation with Nordea ID app.
The Nordea ID app is now ready for use.
Enter the activation code that you have received on your mobile phone. Enter the temporary PIN code you have received in email. Note: If you are an administrator, enter the temporary PIN code that you have received in a letter.
The last step is to choose your own personal PIN code. This code you will use when logging on to Corporate Netbank and when confirmation with Nordea ID app.
The Nordea ID app is now ready for use.
● Logon to Corporate Netbank with your old mobile if available, (can be used without sim card with internet connection), go to "My profile" and add a new device to get a new activation code and temporary PIN code.
● If old mobile is not available, please ask your administrator to order a new activation code and temporary PIN code for you. This can be done under User and the tab Authentication.
● Administrator needs to delete your old device before a new temporary PIN code and activation code are ordered.
● If the agreement is administered by the bank or the administrator is not able to support, please contact the bank.
● If old mobile is not available, please ask your administrator to order a new activation code and temporary PIN code for you. This can be done under User and the tab Authentication.
● Administrator needs to delete your old device before a new temporary PIN code and activation code are ordered.
● If the agreement is administered by the bank or the administrator is not able to support, please contact the bank.
Please contact your Corporate Netbank administrator that will inform you about the logon ID.
This is a step by step guide how to logon:
1. Key in your logon ID in the Logon ID field. If you are unsecure of your Logon ID please contact your Corporate Netbank Administrator.
2. Click Logon
3. Open the Nordea ID app and key in your PIN
You will now be logged on to Corporate Netbank.
1. Key in your logon ID in the Logon ID field. If you are unsecure of your Logon ID please contact your Corporate Netbank Administrator.
2. Click Logon
3. Open the Nordea ID app and key in your PIN
You will now be logged on to Corporate Netbank.
You can confirm in Corporate Netbank with the Nordea ID app.
Be sure that you are logged on to Corporate Netbank with the Nordea ID app.
1. Choose what you want to confirm
2. Click Confirm
3. Open the Nordea ID app on your device (if you have more than one user on your device, make sure that you have selected the correct user)
4. The app shows information on what you are about to confirm. Confirm by keying in your PIN
Be sure that you are logged on to Corporate Netbank with the Nordea ID app.
1. Choose what you want to confirm
2. Click Confirm
3. Open the Nordea ID app on your device (if you have more than one user on your device, make sure that you have selected the correct user)
4. The app shows information on what you are about to confirm. Confirm by keying in your PIN
You can verify payments in Corporate Netbank with Nordea ID app.
1. Choose the payment you want to verify
2. Click Verify
3. Open the Nordea ID app on your device
4. The app shows information on what you are about to verify. Ensure that the details are correct.
5. If the details are correct, click on 'Continue to confirm'
6. Key in your PIN. The payment is now verified.
1. Choose the payment you want to verify
2. Click Verify
3. Open the Nordea ID app on your device
4. The app shows information on what you are about to verify. Ensure that the details are correct.
5. If the details are correct, click on 'Continue to confirm'
6. Key in your PIN. The payment is now verified.
Yes it is possible, but only for persons with a Swedish Social Security number (personnummer). For other users you are welcome to use Nordea ID App as your logon method.
No, the app is an authentication method to logon, confirm and verify payments in Corporate Netbank.
● Log on to Corporate Netbank Administration (CNA) as an administrator.
● Click on “View/Edit User.”
● Select the user you want to order Nordea ID for and choose “Authentication.”
● Click on “Manage” for Nordea ID.
● Check the box that says “Allow this user to use Nordea ID.”
After you complete the steps listed above, the user will receive an email with a one-time PIN code and an SMS text message with an activation code. These codes will allow the user to activate their Nordea ID.
● Click on “View/Edit User.”
● Select the user you want to order Nordea ID for and choose “Authentication.”
● Click on “Manage” for Nordea ID.
● Check the box that says “Allow this user to use Nordea ID.”
After you complete the steps listed above, the user will receive an email with a one-time PIN code and an SMS text message with an activation code. These codes will allow the user to activate their Nordea ID.
Mobile Bank ID
Swedish Mobile BankID is a user friendly authentication method for logging in to Corporate Netbank - use your mobile phone or tablet to log on, confirm and verify payments.
FAQ about Swedish Mobile Bank ID
You can use Swedish Mobile BankID as logon method if you have a Swedish Social security number
• First you need authorisation from you Corporate Netbank Administrator
• A mobile device (smartphone or tablet)
• Download BankID app from App store or Google Play
• Follow instructions to download a new mobile bank id
• Take the method into use
• A mobile device (smartphone or tablet)
• Download BankID app from App store or Google Play
• Follow instructions to download a new mobile bank id
• Take the method into use
1. Click Logon in BankID section on logon page - a second page will be shown with a QR code
2. Open Mobile BankID app and scan QR code
3. Select a profile you want to log in to, enter PIN and confirm
You will now be logged on to Corporate Netbank
1. Click Logon in BankID section on logon page - second page with option QR code or Use BankID on card (card reader with cable) will open
2. If card reader with cable is displayed, click Use Mobile BankID - QR code will be displayed
3. Open Mobile BankID app and scan QR code
4. Select a profile you want to log in to, enter PIN and confirm
You will now be logged on to Corporate Netbank
2. Open Mobile BankID app and scan QR code
3. Select a profile you want to log in to, enter PIN and confirm
You will now be logged on to Corporate Netbank
1. Click Logon in BankID section on logon page - second page with option QR code or Use BankID on card (card reader with cable) will open
2. If card reader with cable is displayed, click Use Mobile BankID - QR code will be displayed
3. Open Mobile BankID app and scan QR code
4. Select a profile you want to log in to, enter PIN and confirm
You will now be logged on to Corporate Netbank
To logon, verify and make confirmations.
If you are logging on to Corporate Netbank with Mobilt Bank ID for the first time your Corporate Netbank Administrator needs to active Mobilt Bank ID. Please contact your administrator to get help to active the authentication method.
Nordea ID Device
The Nordea ID Device is a means of identification intended only for customers who are unable to use Nordea’s preferred login authentication methods – Nordea ID mobile app or Mobile BankID mobile app (Sweden) – due to exceptional circumstances.
The Nordea ID Device is a hardware solution for logging in to Corporate Netbank or Nordea Corporate. Use the device to log on, confirm and verify payments.
In this section you will find information on how to get started with this login solution. You will find a section of frequently asked questions and a step-by-step guide on how to activate the device, available in local languages.
FAQ about Nordea ID Device
You need authorisation from your Corporate Netbank Administrator.
- Have at hand the activation code that you received by text message or letter from Nordea.
- Press OK to start your Nordea ID device.
- Select the language for the device. Press OK.
- When the device camera starts, press C and then enter your 10-digit activation code. Press OK.
- Select a PIN (4–8 digits), which you will use for logging in and signing with the device. Choose a PIN that is easy to remember but difficult for others to guess. Do not write your PIN down anywhere.
- Enter your PIN and repeat it. Press OK to confirm your PIN.
- The device is now activated and ready for use.
- You only need to activate the device the first time you use it.
Here are the instructions in other languages: Swedish, Danish, Norwegian and Finnish.
Please contact your Corporate Netbank administrator that will inform you about the logon ID.
This is a step-by-step guide on how to logon:
- Go to the login page of the Netbank and select the option “Nordea ID device”.
- Enter your personal identity number and press OK. A QR code will appear in the Netbank.
- Press the SCAN button on the device and scan the QR code by pointing the device camera at it.
- Check that the text in the device matches what you want to do. Press OK.
- Enter your PIN and press OK.
- The device generates a 9-digit response code. Enter it in the response code field in the Netbank.
Here are the instructions in other languages: Swedish, Danish, Norwegian and Finnish.
- Press SCAN on the device and scan the QR code on the signature page by pointing the device camera at it.
- Check that the text in the device matches what you want to sign. Press OK.
- Enter your PIN and press OK.
- The Nordea ID device generates a 9-digit response code. Enter it in the response code field in the netbank.
Here are the instructions in other languages: Swedish, Danish, Norwegian and Finnish.
Information regarding technical requirements
For correct operation of Corporate Netbank we recommend that the below requirements are met. For security reasons we recommend to always use the latest versions.
Operating Systems in the versions that are still supported by the suppliers listed below. Other operating systems, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank.
- Microsoft/Windows
Information about Windows versions that are supported, please see this link: Information about supported versions - Apple/Mac OS
Information about which OS versions that are supported, please contact Apple support.
Browsers in the versions that are still supported by the suppliers listed below. Other browsers, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank.
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari (only for Mac OS)
Encrytion; Browsers must use at least SSL3/128 bit encryption.
Cookies; Use of cookies in browsers must be enabled.
Requirements for specific features; Some features in Corporate Netbank have additional requirements. These are:
Logon using card reader with cable; Requires installing driver for the card reader and security software. They can be downloaded from information about Card reader with cable. In addition, ActiveX and JavaScript must be enabled in the browser.
Further information; Support for some Citrix configurations - read more in Approved Citrix configurations.
Secure logon
User authentication
The user's identity towards Corporate Netbank is verified by log on using:
- Nordea ID
- card reader without cable
- card reader with cable
- Swedish mobile BankID
This logon information is personal. The card must not be handed over to any other user.
The logon information should only be entered when you are in a secure session of Nordea Corporate Netbank. Look for a padlock in the lower bar of the browser screen or to the right of the address bar in the browser. The padlock confirms the browser has an encrypted tunnel to Nordea. To be completely sure the tunnel goes to Nordea, click on the padlock and the tab Certification.
Secure data transport via the Internet
Due to the encrypted tunnel (SSL encryption) data can neither be seen nor manipulated by any unauthorized party when transferred between your browser and Nordea.
Antivirus program
Virus and other malicious software are a concrete threat to all PC users today. Virus may come from USB memory sticks (or other removable media), from e-mails or downloaded while you are on the Internet.
Always run an acknowledged antivirus program on your PC.
- Be sure the antivirus program contains the newest virus signature files
- If a virus attack is detected, immediately contact the persons in your company responsible for IT or IT security and avoid using the PC until the virus has been removed.
Internet browsers
Your browser and its configuration have a strong influence on your PC security. While you are on the Internet your browser may accept to run external programs, but it should not be done indiscriminately. You are advised to:
- Use the newest version of your Internet browser
- Configure the browser so you are requested to accept transfer of programs from the PC to the Internet or vice versa
- Only download files from vendors whom you feel sure you can trust in terms of security
- Only accept signed applets, ActiveX controls and other executables from trustworthy vendors or stop totally for import
- Use the browser's standard security configuration, as a minimum.
Firewall
You should always have firewall protection against insecure networks. If your PC is connected to the company's local network, a firewall usually exists between this local network and the Internet. The firewall prevents unauthorized access to the local network from the Internet.
If you do not have firewall protection like if you use a stand-alone PC, we recommend you install a personal firewall on your PC and ensure only necessary traffic is allowed.
To get access to Nordea Corporate Netbank, you should open the protocol HTTPS on port 443 in the firewall. The highest security level is obtained by only opening for traffic OUT through the port in the firewall and for example only to Nordea's URL address: https://solo.nordea.com/nsc/engine.
Blocking the access to Corporate Netbank
If you have lost your logon information or you suspect misuse for other reasons, the card and/or Nordea ID app must be blocked immediately. If the card is blocked a new one must be activated. You can block both the card, ask for a new card to be activated, and block the Nordea ID app by contacting either your administrator or one of your support contact persons in Nordea.
Windows Server 2016 with all critical updates Xendesktop 7.15 LTSR BankID 7.x
- Desktop with Edge
- Desktop with Internet Explorer 11
- Desktop with Firefox
- Desktop with Chrome
- Published application Edge
- Published application Chrome
- Published application Firefox
- Published application Internet Explorer 11
- VDI Windows 8
- VDI Windows 7
- VDI Windows 10
Windows 2012 and Windows 2012R2 with all critical updates Xendesktop7.x BankID 6.0.x,
- Desktop with Internet Explorer 10
- Desktop with Internet Explorer 11
- Published application Internet Explorer 10
- Published application Internet Explorer 11
- VDI Windows 8
- VDI Windows 7
Windows 2008 R2 with all critical updates XenApp 6.0, SQL2008 R2, Bank ID 6.0.x,
- Desktop with Internet Explorer 8
- Desktop with Internet Explorer 9
- Published application Internet Explorer 8
- Published application Internet Explorer 9.
Windows 2008 R2 with all critical updates XenApp 6.5, SQL 2008 R2, Bank ID 6.0.x,
- Desktop with Internet Explorer 8
- Desktop with Internet Explorer 9
- Published application Internet Explorer 8
- Published application Internet Explorer 9.
It is tested by various clients,
- Windows 8,x
- Windows 7
- Windows XP
- Thin clients XP
- Thin clients Windows 7 embedded
- Thin clients windows 8 embedded
Prerequisites for Citrix XenApp,