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2024 key figures

Total operating income

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Return on equity

0%

Operating profit

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Loan loss ratio

0 bp

CET1 ratio

0%

Dividend per share

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Our financial target and key priorities

Our target for 2025:

ROE >15%

Assumes CET1 ratio requirement of 15%, including management buffer.

Our 2025 target reflects the significant structural improvements made across the Group over the past four years, which support the delivery of high-quality earnings, with high profitability and low volatility.

Frank Vang-Jensen, President & CEO

Our key priorities

Create

the best omnichannel customer experience

Drive

focused and profitable growth

Increase

operational and capital efficiency

Our stakeholders

As the leading financial services group in the Nordics, we are well placed to support financial stability and foster economic growth across the region. Doing this successfully requires us to maintain strong and trusted relationships with all our stakeholders.

Customers

Nordea’s vision is to be the preferred partner for customers in need of a broad range of financial services.

Employees

Our aim is to be a preferred employer in the financial industry in our operating countries.

Investors

We have over 580,000 private individuals and numerous pension funds and other investors as shareholders.

Society

We play an important role in the Nordic region, providing financial services that enable societies to grow.

#1

Mobile bank based on customer and analyst ratings in the Nordics

82

People Pulse average index score for employees who recommend Nordea

EUR 11.9bn

Dividends paid since autumn 2019

10,600h

volunteered by employees in our community engagement programmes in 2024

 

Our four business areas

Each of our business areas meets the needs of well-defined customer segments – from private households to very large corporates – with relevant and up-to-date advisory services, products and solutions.

Personal Banking

“Our customers value our best-in-class digital services and the proactive assistance they receive from Nordea.”

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Business Banking

"Small and medium-sized businesses are very much the backbone of the Nordic economies. We’re here to support them every step of the way.”

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Large Corporates & Institutions

"At every turn, we are by our customers’ side, supporting their growth and success both at home and on the world stage.”

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Asset & Wealth Management

“Deep expertise, an international footprint and a strong track record in responsible investment: this is how we drive our clients’ financial success”

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Sustainability at the core

We are actively engaging to drive transition and capture growth opportunities.

Financial strength

Understanding and managing environmental, social and governance risks is crucial to maintaining our financial strength.

Climate action

To become a net-zero emissions bank by 2050 at the latest, we are engaging with and supporting our customers and portfolio companies in reducing their climate impact, while reducing our own.

Social responsibility

By considering human and labour rights throughout our value chain and promoting gender equality, employment and education, we aim to create social impact where it matters the most.

Governance and culture

Strong governance and a healthy corporate culture lead to successful execution of our strategic sustainability agenda for a greater good.

36%

reduction in financed emissions from business loans, motor vehicle loans and residential real estate between 2019 and 2024.

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