Despite the uncertain market environment, our clear strategic focus and investments are delivering real results for our customers and shareholders. We aim to build on this momentum. We have stayed focused on what matters most: delivering on our priorities and fulfilling our role as a strong and resilient partner.
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Assumes CET1 ratio requirement of 15%, including management buffer.
Our 2025 target reflects the significant structural improvements made across the Group over the past four years, which support the delivery of high-quality earnings, with high profitability and low volatility.
the best omnichannel customer experience
focused and profitable growth
operational and capital efficiency
As the leading financial services group in the Nordics, we are well placed to support financial stability and foster economic growth across the region. Doing this successfully requires us to maintain strong and trusted relationships with all our stakeholders.
Nordea’s vision is to be the preferred partner for customers in need of a broad range of financial services.
Our aim is to be a preferred employer in the financial industry in our operating countries.
We have over 580,000 private individuals and numerous pension funds and other investors as shareholders.
We play an important role in the Nordic region, providing financial services that enable societies to grow.
#1
Mobile bank based on customer and analyst ratings in the Nordics
82
People Pulse average index score for employees who recommend Nordea
EUR 11.9bn
Dividends paid since autumn 2019
10,600h
volunteered by employees in our community engagement programmes in 2024
Each of our business areas meets the needs of well-defined customer segments – from private households to very large corporates – with relevant and up-to-date advisory services, products and solutions.
“Our customers value our best-in-class digital services and the proactive assistance they receive from Nordea.”
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"Small and medium-sized businesses are very much the backbone of the Nordic economies. We’re here to support them every step of the way.”
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"At every turn, we are by our customers’ side, supporting their growth and success both at home and on the world stage.”
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“Deep expertise, an international footprint and a strong track record in responsible investment: this is how we drive our clients’ financial success”
Go to sectionWe are actively engaging to drive transition and capture growth opportunities.
Understanding and managing environmental, social and governance risks is crucial to maintaining our financial strength.
To become a net-zero emissions bank by 2050 at the latest, we are engaging with and supporting our customers and portfolio companies in reducing their climate impact, while reducing our own.
By considering human and labour rights throughout our value chain and promoting gender equality, employment and education, we aim to create social impact where it matters the most.
Strong governance and a healthy corporate culture lead to successful execution of our strategic sustainability agenda for a greater good.
36%
reduction in financed emissions from business loans, motor vehicle loans and residential real estate between 2019 and 2024.
Find Nordea Group annual reports in English and Swedish.
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