What was the biggest challenge you faced when you started, and how did you overcome it?
As a fresher straight out of college, entering a completely new industry and role, one of the biggest challenges I faced was the hesitation to ask questions. For the first few months, I worried that my questions might seem trivial or a waste of others’ time. However, at Nordea, I’ve consistently been encouraged to ask even the simplest questions, and they’ve always been received warmly. People appreciate the fresh perspective these questions bring, and even when it’s not entirely new, they value how voicing basic or common concerns can highlight overlooked gaps. This supportive environment has helped me overcome much of my hesitation and feel more confident in engaging openly.
What do you enjoy most during your workday?
What I enjoy most during my workday is lunch. While everyone enjoys breaks, I particularly look forward to lunch because I usually schedule it with different colleagues when I'm working from the office. Those lunch conversations are the best part of my day. They give me a chance to get to know people on a more personal level and to discuss topics that aren't always task focused. We talk about what’s happening within Nordea as an organisation, how processes flow, what could be improved, the challenges we face, what works well, and much more! Sometimes, I even share experiences with fellow graduates and learn about their journeys in different teams.
What is your advice to potential applicants for the graduate programme?
My advice to potential applicants for the graduate programme is not to get discouraged if you're not accepted the first time. There are two application periods, one in September and one in January, and I was personally rejected when I first applied in September. However, I reapplied in January and was accepted. So, if things don't work out initially, keep trying! Also, don't limit yourself by overthinking how your background might fit in. Nordea values diverse educational backgrounds, and there’s a place for nearly everyone, no matter where you come from.
What’s a surprising fact about your field or industry that most people don’t know?
A surprising fact about the banking industry is how reliant it is on net interest income, which is the largest revenue source for many banks, including Nordea. This income is primarily generated through lending activities like mortgages, personal loans, and corporate financing. Before I didn’t realise just how integral this stream is to the financial performance of banks.
As a graduate rotating in Mortgage Architecture, working with some parts of IT and solution design – directly contributing to one of the primary sources of revenue – has been quite rewarding. Being involved in the development of mortgage solutions, which play a key role in net interest income, provides a deeper understanding of how essential these services are to the bank’s success and growth.