Nordea is committed to conducting business with the highest ethical standards, and our internal control and operating procedures are designed to detect and prevent misconduct and violations of applicable financial crime guidelines.

But even the most efficient controls cannot fully safeguard against every possible scenario. This is why our whistleblowing function Raise Your Concern (RYC) ensures that all stakeholders, including customers, partners, affected communities as well as employees, have the right to speak up and always feel safe in doing so if they have concerns about suspected misconduct such as breaches of human rights, or irregularities such as fraudulent, inappropriate, dishonest, illegal or negligent activity or behaviour in our operations, products or services. This includes any action that constitutes a violation of laws or regulations, or of our internal policies, instructions or guidelines.

How to report

Create a report via Nordeas whistleblowing system or choose a country below to learn more about how reporting can be carried out within your country.

How to file a customer complaint

To file a customer complaint or report on issues related to personal disputes, please go to our customer sites: