How to file a customer complaint
To file a customer complaint or report on issues related to personal disputes, please go to our customer sites:
Nordea is committed to conducting business with the highest ethical standards, and our internal control and operating procedures are designed to detect and prevent misconduct and violations of applicable financial crime guidelines.
But even the most efficient controls cannot fully safeguard against every possible scenario. This is why we encourage all our employees, our customers and our stakeholders to report if they experience or suspect unethical behaviour and violations of any applicable financial crime guidelines.
Create a report via Nordeas whistleblowing system or choose a country below to learn more about how reporting can be carried out within your country.