Double victory for Business Banking Sweden – no. 1 also for small corporates

The result is based on feedback from 226 companies and builds on interviews with mainly CFOs, heads of treasury and CEOs of small companies with a turnover between 500 million and 1 billion Swedish kronor.

 - It’s fantastic that we are seen as the best bank in the small corporates category for the second year running. This proves that we are the best bank for both small and medium-sized businesses, as we secured first place for mid corporates last week. These top rankings are the results of long-term efforts in the whole value chain, and we should all be really proud of our achievement, says Peter Dalmalm Head of Business Banking Sweden.

Nordea is in first place with a rating of 4.19. Nordea not only secured the top spot for the second year in a row, we also improved our rating from 3.95 in 2022.

Top rating in no less than seven of ten categories

Customers rate the banks in ten different categories, where Business Banking Sweden takes first place in seven categories: personal contacts, level of service, financial competence, coordination offering & specialists, strategic advice, proactive and quick decisions.

Their relation to their adviser is important when customers rate their bank. We are pleased to note that Nordea is rated at the top on many of the parameters which specifically measure the adviser, their competence and the personal contact. We get the highest rating in financial competence, personal contacts and service-mindedness.

I’m very grateful for the confidence our customers have in us, which is proof of our strength as a financial partner. Our people are doing a marvellous job and we will continue to push forward and identify the small things that make a difference to our customers, concludes Peter Dalmalm.