FAQ
Q: What is the privacy policy?
A: The privacy policy describes what kind of information about you that Nordea collects and uses, the purposes for doing so and on what lawful basis. The policy also describes who we share the information with and how long the information is retained. Also, the policy describes what rights you have in relation to your information and how to exercise your rights.
Q: Why has the privacy policy been updated?
A: An annual review of the policy is conducted to make sure that the content is relevant and up to date, so that we are transparent towards you about how your personal data is used.
Q: What has been updated?
A: Our privacy policy has been updated to give you a better understanding of how we use your personal data. In addition, we have made updates to present our practices in a way that is easy to read.
The updates include:
- More clarifying examples for transparency, on i.e. security, fraud prevention, sanctions, risk modeling processing
- More clarification about collection data from third parties
- More clarification about recordings by reference to Nordea external website on recordings of conversations
- More clarification about disclosure of personal data
- Reviewed and updated information about retention period.
