Technical support
This will give you information and support regarding authentication methods.
Read moreSupport
One point of entry to the Nordic region
By choosing Nordea as your cash management partner, you get access to a vast and comprehensive network of experts, not only in Denmark, Finland, Norway and Sweden but also in other countries around the world. Our extensive knowledge and experience offers you versatile cash management services suited to your needs.
Support
User administration
Corporate Netbank Administration is a tool used to create and maintain users and their power of attorney in Corporate Netbank.
Read moreAccounts & Cash Pool
This will give you information and support regarding account management.
Read morePayment support
This will give you information and support regarding payments.
Read moreOnline training
Welcome to Nordeas Cash Management e-learning portal.
Read moreIBAN
The International Bank Account Number (IBAN) is an account format used in most European countries, but also in many countries outside Europe.
Read moreInformation on Cut-off times
The cut-off time is the latest time where Nordea accepts and effects payment orders to and from customers.
Read moreERP & TMS
This resource page is designed to provide ERP and TMS vendors and IT staff with the tools necessary to support the implementation and use of Nordea solutions.
Read moreOpen Banking APIs
Check out the resources on Nordea API Market to get started with our APIs.
Read moreService status
On section you can see how the Cash Management services are running. If they are not working as they should be, we will inform you via this page. We will publish information between 08.00 and 16.00 CET about the following services:
- Domestic Payments
- Cross border Payments
- SEPA Payments
- Account Statements
- Global and Local Cash Pools
- Corporate Access
- eGateway
- Corporate File Payments (Sweden)
Want to get alert emails regarding incidents? Sign up below.
Part of Corporate Access Debit Advices for Danish and Swedish domestic payments executed on 7 Nov 2025 have not been delivered.
CA XML Account Statement (camt.053) reports for Danish and Swedish accounts for business day 7 Nov 2025 are missing detailed information about domestic Corporate Access Payables transactions sent to Nordea.
Unfortunately we are not able to deliver missing Corporate Access Debit Advices nor new version of CA XML Account Statement (camt.053) reports with missing information included
On this page you can subscribe to many of Nordea’s Cash Management newsletters.
•Service status - subscriptions provide information on upcoming planned service breaks and email alerts of ongoing incidents. Go to the Service status subscription form
•Changes and development - subscriptions provide updates on any changes or developments in the service that may affect its functionality. Go to the Changes and development subscription form
In the two subscription forms, ‘Service status’ and/or the ‘Changes and Development‘, please select relevant services and related protocols you want to subscribe to. For example, both ‘Corporate eGateway – Service status’ and ‘SFTP – Service status’.
We strongly recommend that you use a common mailbox.
Contacts
Corporate Netbank provides easy and secure access to a wide variety of banking services.
For more information our products and services, or how we can support your business, please contact your Nordea adviser.
Cash Management terms & conditions
- General Terms & Conditions (pdf, 357 KB) (UK)
- General Terms & Conditions (pdf, 232 KB) (DK)
- General Terms & Conditions (pdf, 370 KB) (FI)
- General Terms & Conditions (pdf, 326 KB) (NO)
- General Terms & Conditions (pdf, 305 KB) (SE)
- General Terms & Conditions (pdf, 1 MB) (DE)
Terms & conditions for MasterCard:
- Terms & Conditions for channel services (pdf, 253 KB) (UK)
- Terms & Conditions for channel services (pdf, 144 KB) (DK)
- Terms & Conditions for channel services (pdf, 288 KB) (FI)
- Terms & Conditions for channel services (pdf, 260 KB) (NO)
- Terms & Conditions for channel services (pdf, 160 KB) (SE)