How we use AI to simplify customers’ everyday banking
Banking shouldn't be complicated. That’s why we’re responsibly applying AI to transform how our customers manage their money – from mortgages and loans to savings and payments.
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Driving banking forward
Explore the latest insights, reports, and industry perspectives driving our digital transformation.
The ultimate goal of this personalisation is to enhance customers' financial well-being. We want to share our expertise and provide tailored advice on everything from major life events to daily spending habits.
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"Responsible AI matters more than ever"
At the Microsoft AI tour in Stockholm in March 2026, thousands of attendees from a wide range of backgrounds connected with experts, explored tangible business applications, and learned how organisations are using AI to drive real impact.
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Nordea has over 5 million
digitally active customers across the Nordics.
AI Hackathon cutting manual work from days to minutes
Over two days, Nordea colleagues working with payments and financial transactions turned AI curiosity into working solutions. The focus was clear: solve real daily challenges, not just explore cool tech.
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How Nordea is transforming digital wealth experiences
Digital banking
At this year’s Nordic Fintech Week, Johan Borg, Head of Digital Wealth, shared insights into how Nordea is transforming its digital wealth management offering to meet the evolving needs of Nordic investors.
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Nordea earns international recognition for digital customer experience
Digital banking
Nordea has been named “Best Private Bank in Europe for Digital Customer Experience” by the Financial Times’ PWM Wealth Tech Awards.
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Relationships before robots: How Nordea is leveraging AI in digital banking
Tech & AI
The Nordic Fintech Week has kicked off with strong Nordea participation. We met with Malthe Falck, Head of Retail Digital, who gave a keynote on how Nordea is leveraging AI while staying true to its purpose of building trusted customer relationships.
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