Tech and AI

How we work to scale AI as a support to all teams

Today, AI is integrated across our organisation, supporting processes and workflows and helping us work more efficiently. In a recent podcast, Mattias Fras (Head of AI Adoption) and Olof Månsson (Lead AI Engineer) share how we got here and where we started.

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Our tools supporting customers’ financial well-being have been awarded

Nordea has won The Banker’s Technology Award 2026 for Financial Health, recognising the bank’s work in helping individuals, families and small businesses to strengthen their financial wellbeing through connected digital solutions across the Nordic region.

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The ultimate goal of this personalisation is to enhance customers' financial well-being. We want to share our expertise and provide tailored advice on everything from major life events to daily spending habits.

Head of Group Digital, Malthe Falck.
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"Responsible AI matters more than ever"

At the Microsoft AI tour in Stockholm in March 2026, thousands of attendees from a wide range of backgrounds connected with experts, explored tangible business applications, and learned how organisations are using AI to drive real impact.

Nordea has over 5 million
digitally active customers across the Nordics.

Explore our career possibilities in tech

AI Hackathon cutting manual work from days to minutes

Over two days, Nordea colleagues working with payments and financial transactions turned AI curiosity into working solutions. The focus was clear: solve real daily challenges, not just explore cool tech.

Mother attempts to check phone during chaotic family life

How we use AI to simplify customers’ everyday banking

Tech & AI

Banking shouldn't be complicated. That’s why we’re responsibly applying AI to transform how our customers manage their money – from mortgages and loans to savings and payments.

Nordea earns international recognition for digital customer experience

Digital banking

Nordea has been named “Best Private Bank in Europe for Digital Customer Experience” by the Financial Times’ PWM Wealth Tech Awards.

Malthe Falck at Nordic Fintech Week 2025

Relationships before robots: How Nordea is leveraging AI in digital banking

Tech & AI

The Nordic Fintech Week has kicked off with strong Nordea participation. We met with Malthe Falck, Head of Retail Digital, who gave a keynote on how Nordea is leveraging AI while staying true to its purpose of building trusted customer relationships.