
Technical support
Learn more about our logon methods and how to administrate Corporate Netbank.
Get started with Mobile Logon and the Nordea Codes app
Nordea Codes app is a user friendly authentication method for logging in to Corporate Netbank - use your mobile phone or tablet to log on, confirm and verify payments.
On this page you will find an information video on how to get started with the logon solution. Further down there is a section of frequently asked questions where you for example can see how to confirm and verify a payment.
FAQ
Logon with card reader with cable
If you want a full instruction on how to get started with card and cardreader, you are welcome to see our introduction video below. You can also find a section of Frequently asked questions (FAQ).
To get started with card reader with cable you need to have the following items, all provided from Nordea: A chip card (Nordea eID or e-legitimation), valid PIN, a card reader with USB cable.
You also need to install the security software for BankID Security Application and the Nordea card reader driver, follow these steps:
1. Verify that your computer meets the technical requirements.
2. A person with administrator rights should make the installation on the PC or Mac.
3. Download and install the BankID Security Application and then the driver for the Nordea card reader.
For Windows
- Download BankID Security Application
- Please restart the PC.
- Download driver for card reader NCR1+ (exe, 3 MB)
Download (exe, 2 MB) driver for card reader Argos Mini II
Download (exe, 3 MB) driver for older card reader Argos Mini II (not common) - Please restart the PC.
For Mac
- Download Bank ID Security application
- Download driver for card reader NCR1+
- For MAC OS El Capitan and later (pkg, 93 KB)
- For older MAC OS versions (pkg, 290 KB)
If you need any further assistance please contact your local Support
FAQ
Get started with a card reader without cable
To get started with card reader without cable you need to have the following items, all provided from Nordea: A chip card (Nordea eID or e-legitimation), valid PIN for the card and a card reader. To get more information you are welcome to see our introduction video here below.
On this page you can also find a section of Frequently asked questions (FAQ).
FAQ
Tutorials, user guide and FAQ
Corporate Netbank Administration is a tool used to create and maintain users and their power of attorney in Corporate Netbank. Learn more about the tool through our specific tutorials further down along with an FAQ.
Are you a new administrator in Corporate Netbank?
As an administrator in Corporate Netbank you can create and maintain users and their power of attorney in Corporate Netbank. We have a general training where we go through the basic functionality of CNA.
If you want a more detail walkthrough on how to create a new user we recommend this tutorial.
We also have a tutorial regarding our different reports. You can find it here.
To read more about the tool we also have a complete user guide that also contain a short guide in the end.
For correct operation of Corporate Netbank we recommend that the below requirements are met. For security reasons we recommend to always use the latest versions.
Operating Systems in the versions that are still supported by the suppliers listed below. Other operating systems, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank.
- Microsoft/Windows
Information about Windows versions that are supported, please see this link: Information about supported versions - Apple/Mac OS
Information about which OS versions that are supported, please contact Apple support.
Browsers in the versions that are still supported by the suppliers listed below. Other browsers, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank.
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Safari (only for Mac OS)
Encrytion; Browsers must use at least SSL3/128 bit encryption.
Cookies; Use of cookies in browsers must be enabled.
Requirements for specific features; Some features in Corporate Netbank have additional requirements. These are:Logon using card reader with cable; Requires installing driver for the card reader and security software. They can be downloaded from the tab Card reader with cable. In addition, ActiveX and JavaScript must be enabled in the browser.
Further information; Support for some Citrix configurations - read more in Approved Citrix configurations.