Technical

• Have at hand the activation code that you received by text message or letter from Nordea.
• Press OK to start your Nordea ID device.
• Select the language for the device. Press OK.
• When the device camera starts, press C and then enter your 10-digit activation code. Press OK.
• Select a PIN (4–8 digits), which you will use for logging in and signing with the device. Choose a PIN that is easy to remember but difficult for others to guess. Do not write your PIN down anywhere.
• Enter your PIN and repeat it. Press OK to confirm your PIN.
• The device is now activated and ready for use.
• You only need to activate the device the first time you use it. 

Here are the instructions in other languages: Swedish , Danish , Norwegian and Finnish .

This is a step-by-step guide on how to logon:

• Go to the login page of the Netbank and select the option “Nordea ID device”.
• Enter your personal identity number and press OK. A QR code will appear in the Netbank.
• Press the SCAN button on the device and scan the QR code by pointing the device camera at it.
• Check that the text in the device matches what you want to do. Press OK.
• Enter your PIN and press OK.
• The device generates a 9-digit response code. Enter it in the response code field in the Netbank.

Here are the instructions in other languages: Swedish , Danish , Norwegian and Finnish .

• Press SCAN on the device and scan the QR code on the signature page by pointing the device camera at it.
• Check that the text in the device matches what you want to sign. Press OK.
• Enter your PIN and press OK.
• The Nordea ID device generates a 9-digit response code. Enter it in the response code field in the netbank.

Here are the instructions in other languages: Swedish , Danish , Norwegian and Finnish .

1. Download BankID Security Application
2. Please restart the PC.
3. Download suitable driver:

• Download driver for card reader NCR1+ (exe, 3 MB)
• Download (exe, 2 MB)  driver for card reader Argos Mini II 
• Download (exe, 3 MB)  driver for older card reader Argos Mini II (not common)

Please restart the PC.

1. Download Bank ID Security application
    
2. Download driver for card reader NCR1+ 

• For MAC OS El Capitan and later (pkg, 93 KB)
• For older MAC OS versions (pkg, 290 KB)

For correct operation of Corporate Netbank we recommend that the below requirements are met. For security reasons we recommend to always use the latest versions.

Operating Systems in the versions that are still supported by the suppliers listed below. Other operating systems, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank.

• Microsoft/Windows
  Information about Windows versions that are supported, please see this link: Information about supported versions
• Apple/Mac OS
  Information about which OS versions that are supported, please contact Apple support.

Browsers in the versions that are still supported by the suppliers listed below. Other browsers, beta versions and unsupported versions might work, but they are not supported by Corporate Netbank. 

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Safari (only for Mac OS)

Encrytion; Browsers must use at least SSL3/128 bit encryption.

Cookies; Use of cookies in browsers must be enabled.

Requirements for specific features; Some features in Corporate Netbank have additional requirements. These are:

Logon using card reader with cable; Requires installing driver for the card reader and security software. They can be downloaded from information about Card reader with cable. In addition, ActiveX and JavaScript must be enabled in the browser.

Further information; Support for some Citrix configurations - read more in Approved Citrix configurations.

Secure logon

User authentication

The user's identity towards Corporate Netbank is verified by log on using:

• Nordea ID
• card reader without cable
• card reader with cable
• Swedish mobile BankID

This logon information is personal. The card must not be handed over to any other user.

The logon information should only be entered when you are in a secure session of Nordea Corporate Netbank. Look for a padlock in the lower bar of the browser screen or to the right of the address bar in the browser. The padlock confirms the browser has an encrypted tunnel to Nordea. To be completely sure the tunnel goes to Nordea, click on the padlock and the tab Certification.

Secure data transport via the Internet

Due to the encrypted tunnel (SSL encryption) data can neither be seen nor manipulated by any unauthorized party when transferred between your browser and Nordea.

Antivirus program

Virus and other malicious software are a concrete threat to all PC users today. Virus may come from USB memory sticks (or other removable media), from e-mails or downloaded while you are on the Internet.

Always run an acknowledged antivirus program on your PC.

• Be sure the antivirus program contains the newest virus signature files
• If a virus attack is detected, immediately contact the persons in your company responsible for IT or IT security and avoid using the PC until the virus has been removed.

Internet browsers

Your browser and its configuration have a strong influence on your PC security. While you are on the Internet your browser may accept to run external programs, but it should not be done indiscriminately. You are advised to:

• Use the newest version of your Internet browser
• Configure the browser so you are requested to accept transfer of programs from the PC to the Internet or vice versa
• Only download files from vendors whom you feel sure you can trust in terms of security
• Only accept signed applets, ActiveX controls and other executables from trustworthy vendors or stop totally for import
• Use the browser's standard security configuration, as a minimum.

Firewall

You should always have firewall protection against insecure networks. If your PC is connected to the company's local network, a firewall usually exists between this local network and the Internet. The firewall prevents unauthorized access to the local network from the Internet.

If you do not have firewall protection like if you use a stand-alone PC, we recommend you install a personal firewall on your PC and ensure only necessary traffic is allowed.

To get access to Nordea Corporate Netbank, you should open the protocol HTTPS on port 443 in the firewall. The highest security level is obtained by only opening for traffic OUT through the port in the firewall and for example only to Nordea's URL address: https://solo.nordea.com/nsc/engine .

Blocking the access to Corporate Netbank

If you have lost your logon information or you suspect misuse for other reasons, the card and/or Nordea ID app must be blocked immediately. If the card is blocked a new one must be activated. You can block both the card, ask for a new card to be activated, and block the Nordea ID app by contacting either your administrator or one of your support contact persons in Nordea.

Windows Server 2016 with all critical updates Xendesktop 7.15 LTSR  BankID 7.x

• Desktop with Edge
• Desktop with Internet Explorer 11
• Desktop with Firefox
• Desktop with Chrome
• Published application Edge
• Published application Chrome
• Published application Firefox
• Published application Internet Explorer 11
• VDI Windows 8
• VDI Windows 7
• VDI Windows 10

Windows 2012 and Windows 2012R2 with all critical updates Xendesktop7.x BankID 6.0.x,

• Desktop with Internet Explorer 10
• Desktop with Internet Explorer 11
• Published application Internet Explorer 10
• Published application Internet Explorer 11
• VDI Windows 8
• VDI Windows 7

Windows 2008 R2 with all critical updates XenApp 6.0, SQL2008 R2, Bank ID 6.0.x,

• Desktop with Internet Explorer 8
• Desktop with Internet Explorer 9
• Published application Internet Explorer 8
• Published application Internet Explorer 9.

Windows 2008 R2 with all critical updates XenApp 6.5, SQL 2008 R2, Bank ID 6.0.x,

• Desktop with Internet Explorer 8
• Desktop with Internet Explorer 9
• Published application Internet Explorer 8
• Published application Internet Explorer 9.

It is tested by various clients,

1. Windows 8,x
2. Windows 7
3. Windows XP
4. Thin clients XP
5. Thin clients Windows 7 embedded
6. Thin clients windows 8 embedded

Prerequisites for Citrix XenApp,

1. http://docs.citrix.com/