Payment

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Support and self-service tools to use with issues regarding international and manual payments along with file transfers

International Manual File payments International

How do I register a cross-border payment?

"On the Front page in Corporate Netbank in the module Payments choose the tab Make payments. Then you choose Cross-border payment.

Select the Account you want to make a payment from. Enter the payment Amount and select Currency. Choose payment urgency (ordinary is set as default)

Choose execution date and who should be debited the fees. If the payment is sent and received within the EU/EES area and the amount is in a currency used within EU/EES only SHA (share) can be chosen unless there is a currency exchange.

In Account number/IBAN please state the account number in IBAN format if that is available, otherwise state the account number. In field Message to the beneficiary you can enter information intended for the beneficiary. Type in Beneficiary's name.

Type in the SWIFT/BIC address to the beneficiary's bank (For 'IBAN-only' countries none of the fields should be filled in (see countries on nordea.com ).  For other countries either SWIFT/BIC or beneficiary bank's name and address is mandatory. Bank code is used for payments to a number of countries. We recommend that the Bank code is stated when you are doing payments to these countries: Australia, Hong Kong, India, Canada, China, New Zealand , Russia, South Africa, USA.

Type in the country where the beneficiary's bank is located. There are more optional choices on this side e.g. more payment details and create template.

When you are done you can either save and confirm the payment or save and confirm it later. "

Manual

How do I search for a manual keyed in payment?

"On the Front page in Corporate Netbank in the module Payments choose the tab Make payments. Then you choose Cross-border payment.

Select the Account you want to make a payment from. Enter the payment Amount and select Currency. Choose payment urgency (ordinary is set as default)

Choose execution date and who should be debited the fees. If the payment is sent and received within the EU/EES area and the amount is in a currency used within EU/EES only SHA (share) can be chosen unless there is a currency exchange.

In Account number/IBAN please state the account number in IBAN format if that is available, otherwise state the account number. In field Message to the beneficiary you can enter information intended for the beneficiary. Type in Beneficiary's name.

Type in the SWIFT/BIC address to the beneficiary's bank (For 'IBAN-only' countries none of the fields should be filled in (see countries on nordea.com ).  For other countries either SWIFT/BIC or beneficiary bank's name and address is mandatory. Bank code is used for payments to a number of countries. We recommend that the Bank code is stated when you are doing payments to these countries: Australia, Hong Kong, India, Canada, China, New Zealand , Russia, South Africa, USA.

Type in the country where the beneficiary's bank is located. There are more optional choices on this side e.g. more payment details and create template.

When you are done you can either save and confirm the payment or save and confirm it later. "

File payments

Where can I find rejected file payments?

On the Front page in Corporate Netbank in the module Payments choose the tab Payment Search and choose the tab File payments. If you use the direct link Rejected payments on the right hand side the system will automatically present all rejected payment from the previous 10 days. If you want to do a more specified search, use the different search criteria that are available on the tab File payments and tick the box at the bottom for Rejected/Deleted before you click on the Search button.

We have sent in a Corporate Access file, where and how can I confirm it?

After the file has been sent in and been accepted by Nordea you will find the Corporate Access file in Corporate Netbank in the module Payments choose the tab Payment Search and then File payments.

If you do not change any of the search criteria and click on the Search button you will get a list of file/s sent in today. Confirmation can only be done on batch level. Click on the symbol beside the tick box in the left hand column. The file will now open up and you will see the batch level. Tick the box before each batch you want to confirm and click on the Confirm button.

FAQ

  • Manual
  • International
  • File payment