Being a responsible bank means offering responsible solutions
We are all about creating value for our customers, and for that we offer a wide selection of financial services and products.
Our products are financial solutions designed for our customers’ needs, supporting their financial well-being. Our product governance arrangements ensure that the development and selection of products and services are carefully assessed and distributed in a responsible way to our customers.
Additionally, Nordea conducts:
- monitoring of ESG-related risks at portfolio, product and sector levels through deep dives and our risk appetite framework.
- environmental and social impact assessments, where relevant, as part of our commitment to the Equator Principles.
We ensure the products and services remain relevant to our customers through regular reviews and ongoing monitoring. The accountability for the product offering is anchored on the senior management level through our governance arrangements and accountability model. In addition, proper oversight is ensured through good reporting standards catering for managing identified risks and thereby maintaining good product and service quality. If you want to know more we also provide transparent information to our customers of the nature and risks of our product offering.