Tech & AI
The Nordic Fintech Week has kicked off with strong Nordea participation. We met with Malthe Falck, Head of Retail Digital, who gave a keynote on how Nordea is leveraging AI while staying true to its purpose of building trusted customer relationships.
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Digital banking
Artificial intelligence is an important tool for driving efficiency and growth at Nordea. Lately, we have sped up several exciting AI-initiatives to help the bank create innovations for the future.
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Tech & AI
Nordea is proud to partner with Nordic Fintech Week 2025, taking place on September 24–25 in Copenhagen. The event will once again provide valuable platforms for discussions, expert panels, and industry advancements.
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Digital banking
In an era where personalisation is king, Nordea is taking the next steps to revitalise the banking experience. “We can look forward to a bank that is even better equipped to care about your financial well-being,” says Head of Group Digital Malthe Falck.
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Digital banking
We are upgrading our e-invoice offering in Sweden to simplify and streamline the experience both for corporates and private customers. The benefits include easy onboarding, a seamless flow and hassle-free bill pay.
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Tech & AI
Nordea has been named the leading “founder factory” for fintech companies in the Nordics, as highlighted in the newly released Nordic Fintech Report 2024 by Copenhagen Fintech.
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Digital banking
Nova, our chatbot, is expected to engage in more than seven million customer chats this year. According to Anders Nicander, Head of One Digital, the quality of chatbots has improved significantly within the last couple of years.
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Tech & AI
After two intense days, it was clear that KTH AI Society was the winner with its smart AI solution that will simplify customer experience on Nordea’s website.
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Digital banking
Banking innovation is all about customer experience. We use our knowledge and the latest technological developments to continually expand our range of digital products and services for the benefit of our customers.
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Digital banking
With the opportunity to do more and more banking in one app, customers need a new kind of support. To meet that need Nordea has recently launched a new Help tab in the mobile banking app and Netbank to ensure that our customers have easy access to support.
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Tech & AI
EuroFi 2023 is one of the most important events on the calendar for bringing together leaders from the finance industry and policy makers. This year both Stephen Hester, Board Chair, and Frank Vang-Jensen, Group Chief Executive Officer, were in attendance alongside other members of the Nordea Group Leadership Team.
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Open banking
The term Open Finance refers to a future open financial system. Open Finance will continue the development initiated by Open Banking and make your own financial data more accessible to you as a customer in a wider range of services and platforms.
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