Tech & AI
AI Hackathon winners – the Nordea Wisdom Engine
After two intense days, it was clear that KTH AI Society was the winner with its smart AI solution that will simplify customer experience on Nordea’s website.
Read moreTech & AI
Digital banking
Digital innovation in the financial industry – how we take the next steps
Banking innovation is all about customer experience. We use our knowledge and the latest technological developments to continually expand our range of digital products and services for the benefit of our customers.
Read more
Digital banking
Help at your fingertips – new customer support feature launched
With the opportunity to do more and more banking in one app, customers need a new kind of support. To meet that need Nordea has recently launched a new Help tab in the mobile banking app and Netbank to ensure that our customers have easy access to support.
Read more
Tech & AI
Nordea leads the discussions at this year’s EuroFi 2023 conference in Stockholm
EuroFi 2023 is one of the most important events on the calendar for bringing together leaders from the finance industry and policy makers. This year both Stephen Hester, Board Chair, and Frank Vang-Jensen, Group Chief Executive Officer, were in attendance alongside other members of the Nordea Group Leadership Team.
Read more
Open banking
What is PSD2?
PSD2 is an EU directive about payments, data and security. PSD stands for Payment Services Directive, and the number 2 means that it is an update to the original PSD from 2007. PSD2 came into effect in 2018 in Denmark, Finland and Sweden and in 2019 in Norway.
Read more
Open banking
What is Open Finance?
The term Open Finance refers to a future open financial system. Open Finance will continue the development initiated by Open Banking and make your own financial data more accessible to you as a customer in a wider range of services and platforms.
Read more
Open banking
What is Open Banking?
Open Banking is the practice of providing access to financial services, like for example your bank account information and payments, to other providers than your bank.
Read more
Digital banking
10 years with the bank in your phone – we celebrate a digital anniversary
It's time to look back as our mobile bank turns 10 years old. From its first interfaces and features to its current form as an all-inclusive and personalised mobile app, its journey throughout the years reveals true determination to make Nordea a leading digital bank.
Read more
Digital banking
What is a SWIFT code/BIC?
SWIFT code has now changed name to Business Identifier Code, BIC for short. It’s used to identify the bank among all the other banks in the world, and this helps banks transfer money and communicate with one another through secure messages.
Read more
Digital banking
Three trends that will shape digital banking
Where is digital banking heading? Customers have embraced the digital banking of today with its fast and convenient experience. In the future, the challenge will be to fuse in-person advisory services and digital channels into one seamless experience.
Read more
Tech & AI
Join the API economy and take advantage of the new banking technology
The banking technology is evolving fast and the trend is going towards making more financial data accessible via APIs – and Nordea is in front, offering customers and partners to use our services in their preferred digital environment via our embedded finance solutions.
Read more
Tech & AI
From student whizz to business wonder
Nordea has together with the University of Lodz launched Business Process Automation, a brand new field of study across Poland.
Read more