08-06-2022 12:30

Diversity and inclusion is a natural part of our daily work

Nordea is a proud partner of Pride 2022. Being diverse and inclusive is at the top of our agenda. Every day we strive to find new ways to improve diversity and inclusion within Nordea, in our relations with our customers and in wider society. Supporting Pride is fully in keeping with this.
Diversity and inclusion

Nordea has almost 10 million customers and more than 29,000 employees, all with a unique story. Our employees collectively speak around 63 different languages and come from all over the world. All of these different backgrounds, experiences and qualities give us a broader perspective and enable us to better serve our customers. They also help us to be a good corporate citizen and at the same time enable us to attract and retain a diverse and inclusive workforce. We want to stand up for everybody’s equal value and opportunities, which are some of our most important values. 

“Inclusion isn’t something we can achieve through individual initiatives, we have to do it together. We want to be an inclusive workplace where everyone, regardless of gender, gender identity, sexual orientation or any other traits, is welcome and respected for whom they are,” says Åsa Nilsson Billme, Head of Diversity & Inclusion at Nordea. 

At Nordea, we work with Diversity & Inclusion in a focused manner and are continuously launching activities to increase engagement and raise awareness internally. We have also signed the European Diversity Charters in the countries where we operate to show our commitment and to engage with others to learn and improve.  

“For us, diversity and inclusion is at the heart of everything that we do, and we all take ownership. This means for example that we have employee-led groups through which people can contribute valuable insights from their everyday work. Senior leadership is committed and engaged across the organisation, and we have a Diversity & Inclusion Committee that guides the organisation with members from our Group Leadership Team,” says Åsa Nilsson Billme.  

 
Inclusion isn’t something we can achieve through individual initiatives, we have to do it together. 

Åsa Nilsson Billme, Head of Diversity and Inclusion

A few examples of how we work with diversity and inclusion at Nordea:

  • We have employee-led groups focusing on fields such as LGBTQ+, ability variation, age diversity, gender equality and cultural diversity in Denmark, Estonia, Finland, Norway, Poland and Sweden.  
     
  • We are constantly developing our people processes, including recruitment and talent management, to ensure equal opportunities and inclusion.  
     
  • We continuously work to raise awareness about diversity and inclusion within Nordea and have developed several guidelines and tools to support this. For example, a new policy on transgender support was launched on 17 May 2022. 
  • Through our Let’s Talk tool, we promote an ongoing dialogue to proactively guard against any kind of harassment in the workplace. Nordea has a zero-tolerance approach to threats, harassment, violence, bullying etc, both from customers and between colleagues. 
     
  • We have a clear focus on understanding the impact of bias and train our leaders and employees in recognising this. This has resulted in a new bias training also with focus on the customer meeting. 
     
  • In March 2022 Nordea signed the European Diversity Charters in Denmark, Estonia, Finland, Norway, Sweden and Poland.  

Find more information in Nordea’s policy on diversity and inclusion and see Nordea’s sustainability targets

Diversity & inclusion
Values
Our people

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