Nordea’s mobile feature helps customers take control of their financial situation

Our Financial Health Check solution analyses customers’ financial data and provides a simple, structured overview of their situation, highlighting areas such as savings, debt, insurance and long-term planning that might need attention. Based on this overview, customers receive suggestions for what to do next – from building financial buffers to adjusting savings or reviewing insurance coverage.

Combining pre-filled data with a small number of customer inputs, the tool gives instant access to financial guidance that is straightforward and non-technical. The aim is to make financial decisions easier. Instead of detailed figures and financial jargon, Financial Health Check offers clear, practical steps that customers can act on immediately.

So far, customers have responded positively to the feature by exploring the suggested actions, showing that when financial guidance is simple and relevant, people find it easier to take control.

Financial Health Check is part of our wider ecosystem of digital tools aimed at turning financial data into actionable insights while helping build financial literacy.

Looking ahead, we will further develop this tool with a view to achieving deeper personalisation and closer integration with advisory services. The ambition is to offer proactive guidance embedded in everyday banking, supporting customers through different life stages and financial situations.