Electronic invoices

All invoicing at Nordea takes place electronically. Suppliers must not send invoices directly to the ordering unit in Nordea.
This page describes Nordea's invoice requirements, payment terms and other necessary information for correct invoicing.


E-commerce at Nordea consists of electronic purchasing and electronic invoicing. Both areas need to be set up efficiently in order for Nordea and our suppliers to achieve the benefits.

Invoice format and content play a vital part for complying with Nordea E-commerce requirements. Suppliers are requested to issue electronic invoices in order to comply with Nordea’s requirements. Compliance with these requirements ensures suppliers payment on time and Nordea efficient invoice handling. If you are not able to issue electronic invoices, please contact Nordea via the contact form to receive further instructions.

Nordea invests time and resources in E-commerce and expects its suppliers to do the same. The benefit of using this methodology for you as a supplier is timely and efficient processing of your payment.

Please read more about Nordea’s E-commerce in our Supplier Handbook. 

For Nordea’s invoice requirements – follow instruction in chapter 4 in Supplier Handbook. 

*Please be informed that we are performing campaign of checking supplier email addresses. We are only asking if email in database is valid without asking for any other details.

Such emails are only sent from [at] mailbox. If you received question regarding such mail please confirm that it is correct.

Please be informed that Nordea Bank Abp has authorized Transparent Solutions B.V. to perform an audit of the accounts payable operations of Nordea Bank Abp and its affiliates.

For the purpose of this audit, Transparent Solutions B.V. will requests invoices statements to multiple Nordea suppliers.

Nordea ( [at] is running a campaign to confirm all suppliers details by asking to please fill in this questionnaire.


As a data controller Nordea Bank Abp processes personal data to deliver the products and services that are agreed between the parties and for other purposes, such as to help you with your request or comply with laws and other regulations. For detailed information on Nordea Bank Abp's processing of personal data, please review Nordea’s privacy policy, which is available on Nordea’s website or by contacting Nordea Bank Abp. The privacy policy contains information about the rights in connection with the processing of personal data, such as the access to information, rectification, data portability, etc.​

The information provided by you will be processed in accordance with Nordea’s Privacy Policy. Please do not provide any sensitive or financial information in this form. Should you have a banking related question, kindly contact us through your Netbank or customer service.