Digital banking means digital customer contacts and the development of digital services.
Digital banking
How Nordea is transforming digital wealth experiences
At this year’s Nordic Fintech Week, Johan Borg, Head of Digital Wealth, shared insights into how Nordea is transforming its digital wealth management offering to meet the evolving needs of Nordic investors.
Relationships before robots: How Nordea is leveraging AI in digital banking
The Nordic Fintech Week has kicked off with strong Nordea participation. We met with Malthe Falck, Head of Retail Digital, who gave a keynote on how Nordea is leveraging AI while staying true to its purpose of building trusted customer relationships.
Three ways we use AI to accelerate efficiency and growth
Artificial intelligence is an important tool for driving efficiency and growth at Nordea. Lately, we have sped up several exciting AI-initiatives to help the bank create innovations for the future.
Nordea partners with Nordic Fintech Week 2025 to spotlight innovation in financial technology
Nordea is proud to partner with Nordic Fintech Week 2025, taking place on September 24–25 in Copenhagen. The event will once again provide valuable platforms for discussions, expert panels, and industry advancements.
Banking your way: Nordea's vision for tailor-made banking
In an era where personalisation is king, Nordea is taking the next steps to revitalise the banking experience. “We can look forward to a bank that is even better equipped to care about your financial well-being,” says Head of One Digital Malthe Falck.
How we work with financial literacy and financial well-being
Nordea strives to improve financial well-being by offering personalised advice and building skills to improve financial literacy, while also raising fraud awareness among our customers and in society.
Nordea's CIO Kirsten Renner: Showing your vision is important for success
“You have to be courageous and work hard – there’s no easy way when a change has to be made,” explains Kirsten Renner, Head of Group Technology and Group CIO at Nordea.
Nordea’s and OP’s joint venture approved by the Finnish competition authority
The joint venture aims to combine domestic efforts to solve challenges in the Finnish payment space, enabling banks and other market operators to provide phone number-based payment solutions to consumers in their banking apps. The joint venture will also provide services to merchants and businesses.
A new era in e-invoicing: Nordea to enhance bill pay services in Sweden
We are upgrading our e-invoice offering in Sweden to simplify and streamline the experience both for corporates and private customers. The benefits include easy onboarding, a seamless flow and hassle-free bill pay.
What is a DDoS attack and why is it making things slow?
DDoS stands for Distributed Denial-of-Service. It involves an attempt to overwhelm a system or website to prevent users and customers from accessing online services or causing delays when doing so. This can affect apps, websites and both public and private digital services.