Digital banking means digital customer contacts and the development of digital services.
Digital banking
Nordea and OP form a joint venture to enhance payment services in Finland
OP and Nordea are establishing a joint venture to create Finnish solutions for payment challenges. The idea is to develop new solutions for phone-number-based payments and e-invoice management, benefitting consumers and businesses alike.
Help at your fingertips – new customer support feature launched
With the opportunity to do more and more banking in one app, customers need a new kind of support. To meet that need Nordea has recently launched a new Help tab in the mobile banking app and Netbank to ensure that our customers have easy access to support.
The term Open Finance refers to a future open financial system. Open Finance will continue the development initiated by Open Banking and make your own financial data more accessible to you as a customer in a wider range of services and platforms.
PSD2 is an EU directive about payments, data and security. PSD stands for Payment Services Directive, and the number 2 means that it is an update to the original PSD from 2007. PSD2 came into effect in 2018 in Denmark, Finland and Sweden and in 2019 in Norway.
Open Banking is the practice of providing access to financial services, like for example your bank account information and payments, to other providers than your bank.
Nordea ranks first for digital performance in Europe
The well-established rating company D-rating have published their results of the 6th D-rating on retail banks performance. Nordea ranks first and is labelled as “Best European Global Performer” within customer offerings.
10 years with the bank in your phone – we celebrate a digital anniversary
It's time to look back as our mobile bank turns 10 years old. From its first interfaces and features to its current form as an all-inclusive and personalised mobile app, its journey throughout the years reveals true determination to make Nordea a leading digital bank.
SWIFT code has now changed name to Business Identifier Code, BIC for short. It’s used to identify the bank among all the other banks in the world, and this helps banks transfer money and communicate with one another through secure messages.
Digital banking is when banking customers use financial apps or websites to carry out financial transactions or activities online. It's about making people’s everyday lives easier and enabling them to be much more in control of their finances.
Where is digital banking heading? Customers have embraced the digital banking of today with its fast and convenient experience. In the future, the challenge will be to fuse in-person advisory services and digital channels into one seamless experience.
We helped customers improve their digital banking skills – and won an award
The coronavirus pandemic meant that many had to adapt and quickly become more digital both to be able to meet other people and carry out their business. At Nordea we also adapted and offered digital coaching for many who needed it – and in December we won the Digital Coach of the Year award in Sweden for our efforts.
He impacts the digital lives of millions of customers – want to join his team?
Teppo Jansson started working at Nordea as a young summer employee. Today, as Engineering Lead and Head of Sales and Engagement, he is looking for new talents to join him in developing the mobile banking solutions of the future.