Digital banking

Woman doing online shopping on her laptop

2024-12-10

Digital banking

A new era in e-invoicing: Nordea to enhance bill pay services in Sweden

We are upgrading our e-invoice offering in Sweden to simplify and streamline the experience both for corporates and private customers. The benefits include easy onboarding, a seamless flow and hassle-free bill pay.

2024-12-05

Digital banking

Now, you can get a smarter view of your investments with a sustainable focus

Customers can now benefit from quicker ways to find information and get started investing with a sustainable focus.

2024-09-25

Digital banking

What is a DDoS attack and why is it making things slow?

DDoS stands for Distributed Denial-of-Service. It involves an attempt to overwhelm a system or website to prevent users and customers from accessing online services or causing delays when doing so. This can affect apps, websites and both public and private digital services.

2024-09-25

Tech & AI

Nordea is a founder factory for Nordic fintech companies

Nordea has been named the leading “founder factory” for fintech companies in the Nordics, as highlighted in the newly released Nordic Fintech Report 2024 by Copenhagen Fintech.

2024-08-29

Digital banking

Our customers have doubled their use of our chatbot in two years

Nova, our chatbot, is expected to engage in more than seven million customer chats this year. According to Anders Nicander, Head of One Digital, the quality of chatbots has improved significantly within the last couple of years.

2024-05-29

Digital banking

Nordea Graduate Case Competition winner: A source of innovation with the customer in focus

Last week Nordea hosted the Nordea Graduate Case Competition in Copenhagen. The winning team introduced a new concept called Nordea Digital Universe, which will reshape the way we communicate internally at the bank.

2024-05-14

Tech & AI

AI Hackathon winners – the Nordea Wisdom Engine

After two intense days, it was clear that KTH AI Society was the winner with its smart AI solution that will simplify customer experience on Nordea’s website.

2024-04-09

Digital banking

Digital innovation in the financial industry – how we take the next steps

Banking innovation is all about customer experience. We use our knowledge and the latest technological developments to continually expand our range of digital products and services for the benefit of our customers.

2023-12-13

Digital banking

Nordea and OP form a joint venture to enhance payment services in Finland

OP and Nordea are establishing a joint venture to create Finnish solutions for payment challenges. The idea is to develop new solutions for phone-number-based payments and e-invoice management, benefitting consumers and businesses alike.

2023-10-31

Digital banking

Help at your fingertips – new customer support feature launched

With the opportunity to do more and more banking in one app, customers need a new kind of support. To meet that need Nordea has recently launched a new Help tab in the mobile banking app and Netbank to ensure that our customers have easy access to support.

2023-03-13

Open banking

What is Open Finance?

The term Open Finance refers to a future open financial system. Open Finance will continue the development initiated by Open Banking and make your own financial data more accessible to you as a customer in a wider range of services and platforms.

Middle-aged woman sitting on the bed in front of a laptop

2023-03-13

Open banking

What is PSD2?

PSD2 is an EU directive about payments, data and security. PSD stands for Payment Services Directive, and the number 2 means that it is an update to the original PSD from 2007. PSD2 came into effect in 2018 in Denmark, Finland and Sweden and in 2019 in Norway.