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"Nordea is a highly digital bank, with a broad offer accessible both on its mobile app and on the website without any real weaknesses and with superior performances on innovative features such as personalisation and appointment scheduling for example," says Maria Hdid, senior analyst specialised in the Nordic region at D-Rating.

This new Digital Labels D-rating launched 2022 enables the winners to communicate more widely on their digital performance, they are intended to encourage retail banks to improve their performance in terms of digital banking.

Sara Mella, head of Personal Banking.

"We are very pleased to be recognised by D-Rating for our digital performance, it rewards the hard work done by our people and the investments done to improve our digital value proposition for our customers.  Providing household customers with easy and convenient everyday banking and sound advice have been our goal. We worked hard to offer an omnichannel model to our customers which truly combines the best of our digital services and competent advisory, and this rating is a proof for us that we’re on the right path to confirm our spot as the digital leader in the Nordics” says Nordea Head of Personal Banking Sara Mella.

Stand out for how customers can book a meeting

At the end of its 5th digital performance rating campaign, carried out based on data collected between October and December 2021, D-Rating distinguishes Nordea among the "Great performers" in Europe with a BBB+ rating, which also makes it the "Best performer" in Sweden.

Nordea stands out in particular for its remote appointment booking service, which is highly successful. More generally, Nordea's real strength lies in the breadth of its offer and the digital access to it. Finally, its customer customisation features on the web and the application outperform the Swedish market.

About us
Nordea Estonia recives award

About us

Nordea in Estonia recognised for equal pay efforts

Equal pay is one of the cornerstones of Nordea’s commitment to fostering an inclusive and equitable workplace. We are proud to have been awarded the prestigious Equal Pay Employer title by Figure Baltic Advisory, placing us among Estonia’s top five large employers recognised for providing equal pay.

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Frank Vang-Jensen sits in a couch with a view behind

Interim result

Nordea in Q3: Another very solid quarter

Frank Vang-Jensen: "This was another very solid quarter from Nordea. We stayed close to our customers and were again proactive on all fronts. That led to higher levels of business activity. Business volumes grew and profitability was again high. "

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Prins Daniel i kostym på scenen och talar.

Events

Entrepreneurship, AI and courage – Nordea present at Prince Daniel’s Fellowship Entrepreneur Day

At this year’s Prince Daniel Fellowship Entrepreneur Day, more than 200 young entrepreneurs, business leaders and mentors gathered in Stockholm to discuss the future of business. Nordea participated as a partner and an active voice in the discussions, which focused on how technology, courage and the exchange of experience can drive innovation and create new business opportunities in a rapidly changing world.

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