”Our goal is to make banking easy and intuitive for our customers and give them the freedom to manage their finances independently, while still having access to human support when needed”, says Malthe Falck, Head of Retail Digital.
“We are working toward giving customers full control over their daily finances while providing personalised experiences and seamless digital journeys that meet their key needs. Seeing this work being recognised through awards like these is really rewarding. I am really proud of all the teams behind our digital channels and their hard work.”
