Diversity and inclusion – part of our work every day, all year round

20-05-13 13:06 | About Nordea | Sustainability

Nordea is proud partner of Pride 2020. We work to be an inclusive workplace, and Pride is a way of showcasing this. Diversity is however something we strive towards every day – in all meetings, recruitments and in our corporate culture.

Nordea has almost 10 million customers and just over 28,000 employees. Our employees speak around 50 different languages and come from all corners of the globe. All of these different backgrounds, experiences and qualities give us a broader perspective. Diversity enables us to better serve our customers, and helps us to be a good corporate citizen, while at the same time enabling us to attract and retain the best employees.

In our capacity of a major corporate citizen, we want to stand up for everybody’s equal value and opportunities, which are some of our most important values. We work constantly to be an inclusive and equal workplace.

“Inclusion and diversity isn’t something you can achieve by simple individual initiatives. Rather, it’s about integrating a mindset and methods into our daily work,” comments Christina Gadeberg, Chief People Officer at Nordea.

At Nordea, we have launched a number of concrete initiatives to promote diversity and inclusion (see text box).

“Diversity and inclusion work must be engrained throughout the operations and work both from the top down and from the bottom up,” explains Åsa Nilsson Billme, Head of Business Diversity & Inclusion at Nordea. In other words, it’s based on both our managers and other employees engaging themselves, at all levels throughout the organisation. Three members of our Group Leadership Team are engaged as members of our Nordic Diversity Committee. We also support our managers with policies, exercises and tools. In addition, we encourage employee-led groups (read more below) in which employees themselves are experts on their everyday work.

“It’s incredibly important to have a workplace and working life in which everyone can be themselves. It enriches and advances us,” comments Christina Gadeberg.

Read more about how diversity makes us better and about our culture.

How we work in concrete terms with diversity and inclusion at Nordea – a few examples:

• We currently have employee-led groups focusing on fields such as LGBTQ, variations in ability, gender equality and cross-cultural networks in Sweden, Denmark, Finland, Norway and Poland.

• Nordea takes part in and arranges seminars on diversity and his devised tools for inclusion at meetings, in recruitment, the work environment and communication.

• We continually work with improving all parts of our recruitment process, including how we write advertisements. In 2020 we are focusing in particular on how unconscious bias can affect us.

• Also, through our Let’s Talk tool, we have promoted a dialogue to prevent the emergence of harassment in the workplace. Nordea has zero tolerance to threats, harassment, violence, bullying, etc., both from customers and between colleagues. 

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